Privacy Policy
At Charingworth Manor Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, make a reservation, or use our services.
1. Information We Collect
We collect personal information that you provide directly to us when making a booking, subscribing to our newsletter, or contacting us. This may include:
- Name, address, and contact details (phone number and email address)
- Payment information for reservations or purchases
- Special requests or preferences related to your stay
- Information from surveys, feedback, or competitions
2. How We Use Your Information
We use the personal information you provide for the following purposes:
- To process your reservations and manage your stay
- To communicate important information, including booking confirmations and promotional offers
- To enhance your experience at Charingworth Manor Hotel through personalized services
- To comply with legal obligations and respond to lawful requests
3. Data Sharing
We will not sell or share your personal data with third parties for their marketing purposes. However, we may share your information with:
- Third-party service providers that assist us in managing bookings, payments, and marketing communications
- Legal authorities, if required by law, or to protect our rights, guests, or property
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. We regularly review our security procedures to ensure your information is handled safely.
5. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once this period has ended, we will securely delete or anonymize your data.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to inaccurate information
- Withdraw your consent to data processing, where applicable
- Request the deletion of your data, subject to legal requirements
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed of our practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Address: Charingworth Manor Hotel
Charingworth,
Chipping Campden,
Gloucestershire,
GL55 6NS,
United Kingdom
Thank you for trusting Charingworth Manor Hotel with your personal information. We are dedicated to ensuring your privacy and security.