Terms and Conditions

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Welcome to Charingworth Manor Hotel! These Terms and Conditions outline the rules and regulations for the use of our website and services. By booking a stay with us, using our website, or accessing any of our services, you agree to comply with these terms.

1. Booking and Payment

  • All reservations must be guaranteed with a valid credit card.
  • Full payment for your stay is required upon check-out unless otherwise stated at the time of booking.
  • Special offers, promotions, or discounted rates may have specific terms, which will be outlined at the time of booking.

2. Cancellations and Amendments

  • For standard bookings, cancellations or amendments must be made at least 48 hours before your scheduled arrival to avoid charges.
  • Late cancellations or no-shows will result in a charge equivalent to one night’s stay.
  • For group bookings, special event dates, or promotional offers, different cancellation policies may apply.

3. Check-in and Check-out

  • Check-in is from 3:00 PM. Early check-in requests are subject to availability.
  • Check-out time is 11:00 AM. Late check-out may incur additional fees.
  • Valid identification may be required upon check-in for verification purposes.

4. Guest Responsibilities

  • Guests are responsible for the behavior of all persons staying at the hotel during their stay.
  • Any damage to hotel property caused by guests or their associates will be charged to the guest’s account.
  • The hotel operates a non-smoking policy in all rooms and public areas. A penalty fee will apply for violation of this policy.

5. Hotel Services

  • While we strive to provide the best experience, certain facilities may be unavailable or subject to maintenance without prior notice.
  • Use of hotel facilities such as the spa, gym, and parking are subject to availability and may incur additional charges.

6. Liability

  • Charingworth Manor Hotel is not responsible for the loss or damage of any personal belongings or valuables during your stay unless caused by our negligence.
  • Guests are advised to use in-room safes and ensure their belongings are secure at all times.

7. Force Majeure

  • The hotel is not liable for any failure to perform its obligations due to unforeseen circumstances such as natural disasters, pandemics, or government actions.
  • In such cases, we will make every effort to reschedule or refund affected reservations as appropriate.

8. Privacy and Data Protection

  • By using our website or services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
  • We take reasonable steps to protect your data and ensure it is used only for the purposes stated at the time of collection.

9. Amendments to Terms and Conditions

  • Charingworth Manor Hotel reserves the right to modify or update these terms at any time without prior notice. The most current version will always be available on our website.
  • Continued use of our services after any changes to the Terms and Conditions constitutes acceptance of those changes.

10. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:

Address: Charingworth Manor Hotel
Charingworth,
Chipping Campden,
Gloucestershire,
GL55 6NS,
United Kingdom